Returns

Hey babe, something wrong with your order? Let us help you sort it out below.

Policy

You can return your swimwear within 14 days of receipt of your shipment.

Swimwear must be in original condition and in the original packaging.

Swimwear must be unwashed and unworn.

*All white swimwear has a no returns policy.

Original shipping charges are non-refundable, and will be deducted from the cost.

You are responsible for the charges of the return shipping.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned order and if your request has been approved or rejected for refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to the original method of payment, within 10 working days.

How to return

Email your returns request to: hello@waihetian.co.nz with your order number and reason for return.

You will get a confirmation email with the shipping guidelines once the return request is approved.